Car Finance Q & A
Q: What happens now that I’ve submitted an application?
A: One of our professional consultants will contact you either the same day or the next business day to discuss your application with you and gather any additional information we need.
Q: How long will it take to get my loan approved?
A: We aim for less than 24 hours approval turnaround on all applications, however, some loans are more complex and may take a little longer.
Q: Is my information secure?
A: Yes, We adhere to a strict privacy policy.
Q: Can you find me the car of my dreams?
A: Yes! At the touch of a button we have access to over 2000 quality pre owned vehicles and if we don’t seem to have what you are looking for we also provide an auto search facility to find the vehicle of your choice.
Q: Can I get pre approval before purchasing?
A: Yes. We will need an idea of what you're intending to purchase, the amount you require and we will need to assess your capacity to repay the loan.
Q: What are my chances of approval?
A: We have Responsible Lending obligations under the National Credit Code. To meet these obligations we must make an assessment of the suitability of the loan for you. This means that you must be able to afford the repayments and the loan must meet your needs. As every applicant is different it is not possible to tell you your chances of approval in advance of our assessment. WE do not reject any application and every application is evaluated on its merits.
Q: Are your interest rates competitive?
A: We have a broad range of lenders on our panel. This enables us to find a competitive interest rate for you. However, the interest rate available to you will depend on whether you are a high or low-risk borrower, your credit history and the goods you wish to purchase.
Q: I've got a bad credit rating?
A: We also have options for those with high risk, bad credit ratings or ex-bankrupts, however the interest rate available is generally higher and reflects the risk that the lender is taking.
