Cars and Finance Direct

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Customer Feedback

David Steele Post On: 20/12/2011 12:07:10

Dear Frank, I am writing to commend you and your company, Ladbroke Financial Services as well as your associated company, Auto Buy Sell, in relation to arranging a more than suitable vehicle as well as effective finance solution. From my initial online enquiry through your website,(www.carsandfinancedirect.com.au), to picking up the keys and driving my new car away,took me under 4 days and was a very easy, convenient and enjoyable process. I found you and your company extremely helpful and mindful of my needs and I would especially like to commend Margareta, from your Queensland Head Office, on her professional approach. I also found Ross and Dean from Auto Buy Sell to be very understanding of my requirements and ,in conjunction with you, were able to provide a great overall experience in the purchase of my car. The car was in magnificent condition and I am extremely happy with my purchase. I will happily recommend Ladbroke Financial Services and Auto Buy Sell to anyone looking to purchase a vehicle. You are a credit to your company and I wish you all the best in the future. Kind regards, David Steele

Lauren L Post On: 07/07/2011 12:05:28

I have to say that it was a pleasure dealing with the people from Cars and Finance Direct. Very professional service! I couldn't believe how quickly they gave me an approval for my finance & how quickly I had my new car. I will recommend them to anyone looking for finance.

JANELLE O Post On: 05/05/2011 14:27:52

Dear Bob, Further to your phone call this afternoon advising the completed transaction of the purchase of a vehicle, I would like to thank you very much for your prompt responses and extreme professionalism during the transaction. It is not often within business we come across someone who is prepared to provide such great service. Once again, thanks very much. Kind regards

Thomas J Post On: 04/03/2011 20:36:54

Thank You Cars and Finance Direct and the team from Ladbroke. I have had difficulty getting finance previously due to a marriage breakdown but you were willing to give me another chance & organized the payments to suit my budget. It was nice to be treated with respect and honesty for a change!

Jenny H Post On: 16/01/2011 11:12:55

My husband and I will have no hesitation in recommending the team from Cars and Finance Direct to other people. When it's time to buy our new car we'll be back to see you. Thanks Sincerely for all your help

Alan C Post On: 14/12/2010 15:06:23

Thank You Bob! Your professionalism was refreshing. Believe me I haven't had service like this in a long time. I have already told my friends that Cars and Finance Direct is the place to go for car finance. Great people!

Shirley A Post On: 22/11/2010 18:03:05

I wanted to let you know how great I think your staff are. From the first phone conversation right through to signing the documents. Margareta explained everything to me & made it so easy. Thanks Cars and Finance Direct.

Peter S Post On: 03/11/2010 22:11:03

You have been honest, up front and easy to deal with. I never thought getting finance for a car could be so painless.

Sally J Post On: 19/10/2010 14:06:18

I have told all my friends about you. Thanks Guys!

Roy V Post On: 16/09/2010 12:03:07

I found the service from Ladbroke Finance to be very good. The whole experience was effortless and hassle free. The staff I dealt with were very well informed, and were not at all pushy. They informed me of the different loans I could get and how they compared. Overall, I am very pleased and satisfied with the service and the loan I got.

Carol C Post On: 24/07/2010 09:38:07

I'm really happy with the service provided by Ladbroke Finance through the Cars and Finance Direct website. I had a few issues with my credit history, but Ladbroke Finance kept me informed every step of the way, even after hours, as the process went along. They made it happen and I now have my new car! They were pleasant and easy to deal with. The whole application process was easy to understand. Thanks Guys!

Kim W Post On: 05/05/2010 11:53:08

Regarding my experience of using Cars and Finance Direct website, I must say I was very impressed with everything. I was dealt with by Emma and she was extremely polite, professional, helpful and organised. She kept me updated all the way and dealt with me and the dealer so efficiently. The website was easy to understand and use. I have already recommended my colleagues to you and will continue to do so in the future. When I need car finance in the future (once I pay off this loan) I will definitely use Cars and Finance Direct again. Thanks so much!

Zac C Post On: 13/03/2010 14:46:12

I found the service from Cars and Finance Direct to be very good. The whole experience was effortless and they worked really hard to get me the best deal. The staff I dealt with were very well informed, and were not at all pushy. They informed me of the products and available options. Overall, very pleased and satisfied with the service and product

Nick H Post On: 16/02/2010 18:45:19

I was delighted with the service at Cars and Finance Direct. At a particularly hectic time in my life it was wonderful to be able to arrange finance hassle free. I am very pleased with the results

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